Privacy Policy

YONSEI SaeBom Medical Clinic (hereinafter the "Clinic") places great importance on protecting your personal information and complies with the Personal Information Protection Act. 

Through this Privacy Policy, the Clinic explains the purposes and methods by which the personal information you provide is used,

and the measures taken to protect it.
This Privacy Policy is organized as follows. 


1. Personal Information Collected and Methods of Collection

The Clinic collects only the minimum personal information needed to use its Services when you register. Registration has required and optional items.

You may use the Services without entering optional items such as whether to receive email.

[Medical Information]
- Items collected: Name, resident registration number, address, contact details and medical records
※ Unique identifying information and medical information must be retained under the Medical Service Act (separate consent is not required).

[Information Collected for Website Registration]
- Required items: Email ID and password
- Optional items: Whether to receive email
- The following information may be generated and collected automatically during service use or service provision.

: Service use records, access logs, cookies and access IP information

[Methods of Collecting Personal Information]
- Personal information is collected by the following methods.
- Website, written forms, fax, telephone, consultation message board and email


2. Purposes of Collecting and Using Personal Information

The Clinic uses collected personal information for the following purposes.
All information provided by Users is used only as necessary for the purposes below. Prior consent will be sought if a purpose changes.

[Medical Information]
- Providing medical services for diagnosis and treatment, and administrative services such as billing, payment collection and refunds

[Website Member Information]
- Required information: Booking and checking appointments through the website, and providing member services 
- Optional information: Email information about clinic news and diseases, and surveys


3. Retention and Use Periods for Personal Information

The Clinic destroys your personal information without delay once the purpose for collecting or receiving it has been achieved.

[Medical Information]
- Retained in accordance with medical record retention standards specified in the Medical Service Act

[Website Member Information]
- When membership is withdrawn or a Member is expelled
   However, even if the purpose of collection or receipt has been achieved, where retention is necessary under the Commercial Act or other laws,

   the Clinic may retain your personal information.
- Records concerning consumer complaints or dispute handling: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.) 
- Records concerning the collection, processing and use of credit information: 3 years (Credit Information Use and Protection Act) 
- Records concerning identity verification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
- Records concerning visits: 3 months (Protection of Communications Secrets Act)


4. Procedures and Methods for Destroying Personal Information

The Clinic destroys information immediately after the purposes of collecting and using it have been achieved. The procedures and methods are as follows.

[Destruction Procedures]
Information entered for registration or other purposes is destroyed immediately through the destruction method once the purpose has been achieved.

[Destruction Methods]
Personal information stored in electronic files is deleted using technical methods that prevent recovery of the records.
Personal information printed on paper is destroyed by shredding or incineration.


5. Provision and Sharing of Personal Information (Only Where Applicable)

Except with your consent or as prescribed by applicable laws, under no circumstances does the Clinic

use your personal information or provide it to another person, company or institution beyond the purposes announced under "Purposes of Collecting and Using Personal Information."
- Submitting medical records to the Health Insurance Review and Assessment Service to claim medical care benefit costs under the National Health Insurance Act
- Where necessary for statistics or academic research, providing information processed so that a particular person cannot be identified
- Submitting information at the request of an investigative agency under procedures and methods prescribed by law


6. Outsourcing the Handling of Collected Personal Information (Only Where Applicable)

The Clinic outsources personal information as stated below to perform its Services. In accordance with applicable laws, outsourcing agreements

specify the matters necessary to ensure personal information is managed securely.

The Clinic's personal information processing contractors and outsourced tasks are as follows.


7. Rights of Users and Legal Representatives and How to Exercise Them

Registration of children under 14 (hereinafter "Children") uses a separate form with plain language that Children can understand.

The consent of a legal representative is always sought when personal information is collected.
To obtain a legal representative's consent, the Clinic collects minimum information from the Child, including the representative's name and contact details,

and obtains consent using the methods set out in this Privacy Policy.
A Child's legal representative may request access to, correction or deletion of the Child's personal information. 
To access, correct or delete a Child's information, click Edit Member Information and complete verification of the legal representative.

The legal representative may then directly access, correct or delete it, or contact the privacy officer in writing, by telephone or fax for necessary action.
The Clinic does not provide or share information about Children with third parties. Where a legal representative requests correction of an error in information collected from a Child,

the Clinic prohibits use or provision of that personal information until the error has been corrected.
※ Personal information that must be retained by law cannot be changed or deleted during its retention period, even upon request.


8. How to Withdraw Consent / Membership

You may withdraw at any time the consent you gave at registration to the collection, use and provision of personal information. 
To withdraw membership, click "Withdraw Membership" on My Page on the Clinic's website and verify your identity, then withdraw directly.

Alternatively, contact the privacy officer in writing, by telephone or fax; the Clinic will take necessary action, including destroying your personal information without delay.


9. Installation and Operation of Automatic Personal Information Collection Devices and How to Reject Them
The Clinic uses cookies to store and retrieve your information from time to time. 
A cookie is a very small text file that the server used to operate the Clinic's website sends to your browser,

and stores on your computer's hard disk. 
The Clinic uses cookies for the following purposes.
You have the right to choose whether cookies are installed. 
You may set your browser options to allow all cookies, request confirmation each time a cookie is stored,

or reject all cookie storage.
If you reject cookie installation, some Services may be difficult to provide.


10. Privacy Officer

To protect your personal information and handle related complaints, the Clinic designates the following privacy officer.

[Privacy Officer]
- Name: Dr. Chae, Yong-Hyun
- Position: Director
- Organization: YONSEI SaeBom Medical Clinic
- Telephone: 02-3395-0011
- Email: [email protected]

You may report all complaints concerning personal information protection arising while using the Clinic's Services to the privacy officer. 
The Clinic will respond promptly and fully to Users' reports.

If you need to report or obtain advice about other personal information infringements, contact the following organizations.

- Personal Dispute Mediation Committee (http://www.1336.or.kr / 1336) 
- Information Protection Mark Certification Committee (http://www.eprivacy.or.kr / (02) 580-0533~4)
- Supreme Prosecutors' Office Cybercrime Investigation Unit (http://www.spo.go.kr / (02) 3480-3573)
- National Police Agency Cyber Terror Response Center (http://www.ctrc.go.kr / (02) 392-0330)


11. Measures to Ensure the Security of Personal Information

The Clinic implements multiple security measures as technical safeguards for Users' personal information. 
All information you send is securely retained and managed in a security system protected by a firewall.
As administrative safeguards for Users' personal information, the Clinic has established procedures

for accessing and managing personal information, limits the number of staff handling it to a minimum, and provides continuous security training. 
The Clinic also designates users of systems processing personal information, assigns passwords and renews them regularly. 


12. Duty to Announce Policy Changes

This Privacy Policy was established on September 13, 2013. If laws, policies or security technology change,

and content is added, deleted or amended, the Clinic will announce the reasons and details on its website

at least 7 days before the amended Privacy Policy takes effect.

- Announcement date: May 21, 2019
- Effective date: May 21, 2019